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Our website sells products such as Alcohol which can only be purchased by people over the age of 18.
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Delivery

Since we Guarantee Freshness at Fresh Food Express we source your produce to your order.

We offer 3 options depending on your address:

1. Standard delivery service (majority of postcodes UK wide)

2. Local delivery service (all DD postcodes, Angus & Dundee)

3. Rural delivery service (certain postcodes in the Scottish Highlands & Islands)

We now deliver internationally. Drop us an email with your full delivery address and the goods that you'd like and we'll give you a shipping quote.

1. Our Standard Delivery Service (majority of postcodes UK wide)

We deliver every Wednesday and Friday UK wide using overnight couriers.

We deliver anytime between 8am and 6pm on day of your delivery.

We can now offer timed deliveries: Pre 9am (extra £7.90 + parcel rate), Pre 10am (extra £5 + parcel rate), Pre 12 noon (extra £2.50 + parcel rate). Just leave a note when you checkout and we'll contact you to take additional payment.

Cut off times for orders are:

1pm on Monday for Wednesday deliveries.

1pm on Wednesday for Friday deliveries.

If you have left it to the last minute and missed our ordering cut-off time, give us a call as we still may be able to help especially if you are looking for non-perishables products i.e. alcohol.

If you spend £80 or more per consignment destined to one delivery address, your standard delivery is FREE.

If you spend £79.99 or less, your standard delivery charge is £7.99 per consignment to a single delivery address.

2. NEW: Our Local Delivery Service (all DD postcodes in Dundee & Angus)

Launched in Nov 2016, we now offer a Local Delivery Service for deliveries to all DD postcodes.

If you would like a delivery to the following DD postcode:

DD1-7 and DD11 (Dundee area, Carnoustie, Arbroath) we now deliver every Tue (1-4pm) and every Thu (1-4pm).

DD8, DD9, DD10 (Forfar, Brechin, Montrose) we now deliver every Wed (8am - 2pm) and every Fri (8am - 2pm).

Cut off times for orders are:

1pm on Monday for Tuesday/Wednesday deliveries.

1pm on Wednesday for Thursday/Friday deliveries.

If you have left it to the last minute and missed our ordering cut-off time, give us a call as we still may be able to help especially if you are looking for non-perishables products i.e. alcohol.

If you spend £80 or more per consignment destined to one delivery address, your standard delivery is FREE.

If you spend £79.99 or less, your standard delivery charge is £3.99 per consignment to a single delivery address.

3. Our Rural Delivery Service (certain postcodes in the Scottish Highlands & Islands)

Isn’t it a nuisance, you live a beautiful remote location but no one wants to deliver to you? Well, we are here to help.

We offer a rural delivery service to most rural postcodes in the UK for exactly the same price as our standard service.

For you guys in the remoter regions of the UK we deliver within 48hrs rather than 24hrs. Our super duper Wool Cool packaging has been tried and tested and guarantees chilled freshness up to 48hrs.

We deliver every Thursday using couriers to the rural postcodes listed below.

We deliver anytime between 8am and 6pm on day of your delivery.

Cut off times for orders are:

1pm on Monday for Thursday deliveries.

If you spend £80 or more per consignment destined to one delivery address, your standard delivery is FREE.

If you spend £79.99 or less, your standard delivery charge is £7.99 per consignment to a single delivery address.

If you have left it to the last minute and missed our ordering cut-off time, give us a call as we still may be able to help especially if you are looking for non-perishables products i.e. alcohol.

If your postcode is on this list below and you’d like to order from us, enter your postcode at the checkout and you'll offered our Rural Delivery Service (48hr service).

AB37 AB38

IV21 IV22 IV23 IV24 IV26 IV27 IV28 IV41-49 IV52-56

KT17 KT16 KT15

KA28 KA27

PA36 PA40 PA70 PA80 PH30

PH31 PH32 PH33 PH34 PH36 PH35 PH37 PH38 PH39 PH40 PH41

TR21 TR22 TR23 TR24 TR25

We are currently unable to deliver to the following postcodes: ZE*, KW*, HS* PA (Inner Hebrides), KA.

If a delivery option isn't offered for your postcode, do get in touch as we can certainly see what we can do to help!

Life is far too short to be waiting in for deliveries so we have 3 convenient delivery options for you:

1. We Can Deliver to Your Work Place

Just add your work address to the delivery address section and add any special instructions like “Tell Dotty on reception to keep her paws off my goodies”.

2. We Can Leave in a Safe Place at Your Home

Just let us know in the Delivery Instructions where you’d like us to leave your box. Our cheery couriers are experts in deliveries to sheds and garages. Somewhere cool and dark is best. Most of our customers choose this option and you must give us a safe place to leave your goods if we are delivering to your home address.

3. We Can Deliver to Your Neighbours

“Neighbours, everybody needs good neighbours”. Do you have a good neighbour who would give a home to your fresh box? Perfect, just let us know in the Delivery Instructions. Goods can are best left in their box until you collect them from your neighbour.

Change of Plan and you won’t be around on the day of delivery?

Don’t worry, we’ll text you the day before delivery and 2 hours before delivery where you have the option to make changes to your original delivery. You can also speak to an actual human being (novel, I know), where we’ll be happy to help (call Jillian on 01241 830693).

Don’t worry if you aren’t available to pop your fresh goodies in the fridge straight away, our super duper Wool Cool packaging keeps everything nicely chilled for up to 4 days (not that we'll need it!).
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